How Do I?

We are pleased to provide you with connectivity between your PBX or Key System and the Public Switched Telephone Network (PSTN) over our leading-edge network. Adding Long Distance, Toll-Free and Voice Messaging completes your end-to-end solution.

Features Available on Your Business Trunk Service *

Call Display - See in advance the name and number of the incoming call. Your equipment must be capable of reading and displaying the name and number information it receives.

Overflow - Ensures that calls will not be dropped if a busy signal is detected. Instead, they are routed to another local access of your choice. Calls can be re-directed to another Allstream local service including voicemail.

Hunting Configurations - Calls that originally reach a busy trunk will hunt for another trunk that is not being used. Allstream offers you the ability to have calls routed to the first available trunk in either a circular or linear manner.

Emergency and Assistance Numbers - Access emergency or assistance numbers such as Directory Assistance (411); Repair and Maintenance (611); Message Relay Service for the hearing impaired (711); and Police, Fire and Ambulance Emergency (911); as well as Operator Assistance (0).

* Feature availability varies by region. Some features are chargeable. Directory Assistance and Operator Services are chargeable per use. Emergency (911) and Message Relay Service (711) are flat rate per month. Access to Repair and Maintenance is free.

For more information on this or any other Allstream product, please contact your Allstream representative or call our Customer Care Centre at 1 888 288-2273.