How Do I?

Your Digital Trunk solution features two-way access to the Public Switched Telephone Network (PSTN) over our leading-edge network, keeping you connected to your employees, customers and suppliers.

Features Available on Your Digital Trunk Service *

Direct Inward Dialing (DID) - External callers can reach anyone in your company directly, without channeling through an operator.

Reserved DID Numbers - Reserve a block of DID numbers for future use, helping to ensure consistency within your numbering structure.

Overflow - Ensures that calls will not be dropped if a busy signal is detected. Instead, they are routed to another local access of your choice. Calls can be re-directed to another Allstream local service including voicemail.

Trunk Sequence Selection - Select trunk members in Ascending/Descending Sequential, Most Idle/Least Idle or Clockwise Circular Trunk/Counterclockwise Circular Trunk hunting. Your equipment determines the method.

Emergency and Assistance Numbers - Access emergency or assistance numbers such as Directory Assistance (411); Repair and Maintenance (611); Message Relay Service for the hearing impaired (711); and Police, Fire and Ambulance Emergency (911); as well as Operator Assistance (0).

* Feature availability varies by region. Some features are chargeable. Directory Assistance and Operator Services are chargeable per use. Emergency (911) and Message Relay Service (711) are flat rate per month. Access to Repair and Maintenance is free.

For more information on this or any other Allstream product, please contact your Allstream representative or call our Customer Care Centre at 1 888 288-2273.