Residential Internet Support

Macintosh Help

http://hyperarchive.lcs.mit.edu/HyperArchive.html Info-Mac is a good place to go when you have questions about specific Macintosh applications. It is a large, searchable archive of information.

Internet Help

http://promo.net/drnet/ Ask Dr. Internet has many of the more frequently asked questions about the Internet and their answers.

http://www.newbie.net/ The Newbie Net has many pages set up in an easy-to-use, class type format. It has information all about the Internet, from Netiquette to HTML.

This is a comprehensive list of sites with both beginning and advanced Internet references, including a link to the helpful Zen and the Art of the Internet at http://www.cs.indiana.edu/docproject/zen/zen-1.0_toc.html

http://www.webfoot.com/advice/email.top.html?Yahoo

World Wide Web Help

http://www.webreference.com/ This easily searched site is a good all around reference for learning about the Web and creating web sites. There is help for beginners and experts as well as tips from pros in the field.

http://www.learnthenet.com/ A new users guide to the World Wide Web including a wealth of information, explanations, tutorials, and links to other places for information and utilities.

http://hcs.harvard.edu/~calvarez/newuser.html New User's Directory gives a good overview of the Web.

http://www.boutell.com/faq The Web Browser FAQ has many of the more frequently asked questions about the web.

http://www.mit.edu:8001/people/rei/wwwintro.html

http://www.w3.org/hypertext/WWW/

Children and the Internet

Because much of what is available on the Internet is not suitable for children, there are now several programs available to allow parents to monitor and screen what their children find on the Internet:

• Internet Explorer Content Advisor
• Cyberpatrol
• NetNanny
• Surfwatch

Search Tools

There are several search engines available, which allow you to look for Web pages by any keyword. Several good places to search for information on the Internet can be found at the following World Wide Web addresses:

• http://www.yahoo.com
• http://www.search.com
• http://www.infoseek.com/
• http://www.excite.com/
• http://www.lycos.com/
• http://www.metacrawler.com
• http://webcrawler.com/
• http://www.einet.net/