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In order to increase the efficiency of email for our customers, there
is a 5MB limit on the maximum size of your mailbox. If your mailbox is
full, any new email messages may be bounced back to the sender with a
"Mailbox full, please try again later" message.
You can take steps to prevent this from happening:
Check the size of your mailbox using the Mail Manager tool at
mailboxmanager. From here,
you can delete the
entire contents of your mailbox if you dont want to receive any of
the messages. Empty your mailbox on a regular basis so that it doesn't
approach the maximum size. Ensure that your email program is set to "remove
messages from the server", and not "leave a copy of messages on the server".
Once you've cleared out your mailbox , you can test that
future messages will be received by sending yourself a
message. If you are still experiencing problems, contact our
technical support team at 888-655-7671.
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