Residential Internet Support

In the event you need to contact Technical Support for assistance, the following information will help ensure your call proceeds smoothly and quickly.

If you need to contact technical support, it would be helpful to call when you are in front of your computer. The technician will be able to walk you through making changes quickly and easily.

You will also want to have the following information available :

1. What kind of computer do you have?
2. What Internet Software do you have?
3. What error message are you are receiving - it is important that you have the exact working of the error message.
4. Your Allstream username.

Most questions can be answered by searching Allstream's On-Line Support