[Allstream]
Corporate Info  |  Contact Us  |  Français  |  Search:  
[Search]
 
Services & Solutions  |  Markets  |  Industries  |  Customer Care  |  Resources  |  About Allstream

Customer Care

  Home | Customer Care |

Residential Internet Support

Ask An Expert

How Can I Be Sure My Mail Was Sent OK?

There are many factors involved in the delivery of an email message. Our mail server tries for up to three days to deliver a message. If you receive no "bounced" or rejected mail after that time, it is safe to assume that it left our server intact. Here are some additional conditions which influence email:
  • The server on the receiving end.
  • The path (other servers, etc.) that an individual message takes to reach its destination.
  • The type of system receiving the mail (UUCP, etc.)
One way to test a mail message, is to send a carbon copy (CC:) to yourself. If our mail server returns it, it was properly sent out.

If you are having trouble sending email to a specific individual, it may be a problem on their end. If you receive bounced mail, please let us know. Include the headers and error messages in your message. These will help us try to determine the cause of the problem.

 

 

 Usage Policies | Privacy Policy | Legal Disclaimer | Sitemap | Other MTS Allstream sites © Manitoba Telecom Services Inc., used under license.