Residential Internet Support

The following instructions will assist you to manually configure Dial-Up Networking to connect your computer to Allstream. These instructions are geared to computers that DO NOT have Allstream Software already installed.

	The Dial-Up Networking component is located inside My Computer.
	1. Open the Dial-Up Networking folder. Look for an icon called Allstream. If you find that icon, jump to Step 2.
	If you don't find that icon, double-click on Make a New Connection and follow the instructions below. Type Allstream for the name of the computer you're dialing. Click Next. Type in the phone number for local dialup number you'll use. Leave the Country Code set to Canada. Click Next. Click Finish.
	2. Right-click on the Allstream icon and select Properties.
	You'll notice that your local dialup number is at the top of the page that opens. Verify this number! Your modem type is also listed on this window. Remove the checkmark beside Use area code and Dialing Properties.
	3. "NETWORKING" is either a button or a tab in your Dial-Up Networking program. Whichever format it is, click on it.
	4. Make the settings on this page match the ones below: Type of Dial-Up Server: PPP: Internet, Windows... Advanced Options: Enable software compression. Allowed Network Protocols: TCP/IP only.
	5. Click on TCP/IP Settings.
	Change the settings here to match: Server assigned IP address Specify name server addresses Primary DNS: 207.181.101.4 Secondary DNS: 207.181.101.5
	Click OK all the way out.
You should now be ready to connect to Allstream
	When you double click the Internet Explorer or the Netscape icon on your desktop, you will be presented with a Connection window:
	Enter your Allstream username the same as your Allstream email address. i.e. username@allstream.net. Click Connect.