Allstream Support Access Portal (ASAP)

Allstream Support Access Portal (ASAP) is Allstream’s secure, password-protected site on which customers can view critical information about their accounts. This innovative web site is one of the many ways Delphi delivers outstanding service to customers, who can now access their accounts via the web and view information that is updated every five minutes.

Content includes:
Complete service history
Status of open service calls
Equipment inventory, configuration and user guides
Aged receivables

In addition to viewing information about their accounts, customers can also place a service call for moves, adds or changes to their equipment systems online, which goes immediately into queue for dispatch. Once placed, the customer can track the status of that call on the web. For customers with a preference for personal assistance our Customer Service Representatives are available as before.

If you are a customer and do not have a login and password to "ASAP", then register now to begin enjoying the many benefits of the site. If you are not yet a customer, but are considering a communications solution from us, talk to your representative about "ASAP" and how it will increase the value of your solution.

For more information please contact us using one of the following methods:

• Contact your Sales Representative
• Call us at 1 888 733-5744