Lower costs and improve efficiencies

Over the years, many banks have failed to realize the efficiencies of integrated business processes. This challenge is exacerbated each time banks grow, merge or acquire new lines of business. As long as back-office systems isolate customer data within discrete organizational or product silos, banks will struggle to attain a holistic view of current and potential relationships with customers. Dismantling the silos is key to deploying applications with a broader, bank-wide view of customer records.

Allstream can help. Leveraging our business process management toolkits and proven frameworks, we work with banks to help them improve access to information, options and personalized service. By integrating business process, using customer business analytics more effectively and improving workflow management, we can help you deliver the consistent, personalized service customers now expect.

Discover Our Key Offerings

Professional & IT Services
Align your technology to your business priorities by working with professionals who can help you build, implement and manage your applications and infrastructure to realize a long-term return on investment.
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Enterprise Application Integration
Integrate your front and back end database applications to improve program access and increase your operational efficiency.
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Contact Centre Solutions
Ensure your customers, branches, channels and employees have high-quality and seamless multi-channel access to your programs - whenever and wherever.
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IP Telephony Solutions
Improve customer service, increase productivity, reduce costs and streamline your interactions with customers, channels and employees by integrating your voice, data and video communications.
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IP Trunking
Realize reduced network infrastructure costs, greater business flexibility and higher return on investment in the IP infrastructure.
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Data Networking
From Business IP and Ethernet Private Line to Frame Relay and ATM, Allstream offers a range of data networking solutions that can help your bank enhance communications with your customers, branches, channels and employees.
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Managed Network Services
Enhance network reliability, reduce network downtime, extend your IT capabilities and monitor network performance by aligning your technology to your business priorities.
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For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301