Hospitality

The best Voice Services for your guests

With telecommunications forming the basis of your communications infrastructure, you want to ensure that you are receiving the highest standards of quality, reliability and performance. Allstream delivers a comprehensive range of feature rich Local, Long Distance, Toll-Free and Management Tools, supported by Canada's only fully integrated coast-to-coast communications network. As the single source provider for all your telecommunications needs, including North American Voice Services, Allstream enables you to stay ahead of the competition by helping you experience a new world of telecommunications.

Why your hotel needs Unified Communications

Allstream's Unified Communications solutions were designed to eliminate bottlenecks to information flow and impediments to real-time collaboration. By integrating voice, email and data on a single network, we provide your staff with a simple user interface that allows them to:

• Track down all their team members and determine their availability in real time
• Reach people when you need them, rather than wasting time and playing telephone tag with "attempted" contacts that never connect - enabling them to resolve issues in real time
• Remain accessible on one unified number
• Use presence information to choose how to communicate with their colleagues and set preferences for how others should communicate with them
• Pick up all their voice, fax and email messages, no matter where they're located
• Share files and applications, set up virtual meetings and connect seamlessly through Instant Messaging
• Improve contact centre collaboration and reporting to communicate more effectively with customers, suppliers and partners

Maintaining your Telephony Systems

Hotels rely heavily on their communications systems to maintain contact with customers, suppliers, prospects and other stakeholders. Given the importance of these systems, it is essential to ensure they operate continuously at peak performance. This is precisely what Allstream's Telephony Maintenance Services deliver. With two-hour on-site response for major incidents - and even faster remote diagnostics - Allstream's experienced service technicians can help resolve any critical system failures, 24 hours a day, seven days a week, 365 days a year.
With Telephony Maintenance Services from Allstream, you can:

• Reduce operating costs by up to 20% for each year you hold a service contract
• Avoid the costs associated with a loss of service by ensuring your telecommunications systems operate at peak performance
• Receive rapid response to maintenance calls, 24/7
• Enjoy preferred labour rates and priority access to inventory
• Minimize system downtime and ensure faster issue resolution with remote diagnosis and maintenance
• Gain online access to your account through the Allstream Support Access Portal (ASAP), a site that lets you place service calls, verify billing and view account information

Network and Internet Security at your Hotel

Allstream has strong credentials as an organization committed to continuity to advance the benchmark on security solutions. Our ability to consistently deliver innovative, relevant solutions is a direct result of the people, expertise, experience and partnerships that our business is built on. In short, Allstream is recognized for:

• An extensive delivery team comprised of 80+ industry certified and accredited technical professionals, solid business management and advanced R&D
• More than 800 security solutions delivered across three continents
• 300+ long-term clients across multiple industry sectors including financial services, telecommunications, health care and government at all levels
• World-class security partners and certifications
• Robust managed security services and client support capabilities adhering to industry best practices and certifications
• Membership in key industry associations and participation in selected security initiatives

Your guests expect Wi-Fi access

Your guests have come to expect high speed internet access, not just in the conference rooms, but in their room, the lobby, the hotel bar, and pretty much everywhere else in your hotel.  With a dependable internet connection from Allstream and with our wireless deployment services, we can help you deliver the type of access you and your guests deserve.

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Learn More About:

• Our Partners
• The Allstream Advantage
• About Allstream

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 800 690-2211