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Voice, data and Internet for Canadian business

Health Care

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Solution Building

Allstream offers many business solutions that add further dimensions to our offerings for the Health Care sector. Here are three you may want to explore:

Healthcare Overview

Health professionals face constant pressure to improve the level and quality of care by enhancing access to information, more effectively deploying frontline staff and addressing human resources and budget challenges at every step in the delivery system. Administrators must balance investments at the point of care – in emergency rooms, at clinics and practice offices, in longer-term care facilities and throughout the community via homecare providers.

There are equally complex management challenges behind the scenes – in labs, testing facilities and administrative departments. Demands on already overstretched IT teams are also growing. New health applications are often bandwidth-aggressive and built without performance in mind, while many integrated applications are tripling the size of medical records.

Allstream can help. Supported by our advanced IP connectivity solutions, your organization can better leverage communications and data technologies to deliver superior care – while streamlining work practices and reducing IT staffing and equipment costs.

We begin by connecting your voice, data and multimedia communications over a single network, eliminating the inefficiencies of legacy IT systems with their mix of disparate and inflexible technology platforms. By securely connecting frontline, mobile and administrative staff across the organization, we help improve information flow between all points. Care providers can move easily between offices, floors and resident or patients’ rooms, keeping in constant touch and tracking each other’s whereabouts and availability in real time to avoid unnecessary trips. Meanwhile, your administrative teams are also able to work more efficiently, aided by powerful collaboration and mobility tools that allow people to quickly locate and connect with co-workers, share files and records between desktops, and set up virtual meetings using a range of conferencing tools.

To support all of these capabilities, Allstream’s experts work with your IT team to ensure your network is performing at peak levels around the clock. And our business continuity and recovery solutions minimize network downtime and service interruptions in the event of emergencies such as power failures and natural disasters.

Deliver better care.

To support all of these capabilities, Allstream’s experts work with your IT team to ensure your network is performing at peak levels around the clock. And our business continuity and recovery solutions minimize network downtime and service interruptions in the event of emergencies such as power failures and natural disasters.

When your staff can communicate seamlessly, they’re better able to respond to patients’ and residents’ needs – resolving critical situations faster, providing more attentive care and keeping families informed. With Allstream’s IP connectivity solutions in place, you can:

  • enable first responders to send diagnosis information to relevant specialists promptly, enhancing patient outcomes
  • expedite patient/resident administration and make medical records more easily available to relevant caregivers
  • enhance communications and record sharing between frontline practitioners, labs, pharmacies, specialists and other healthcare institutions
  • improve access and care for patients in remote locations via enhanced online communications and video consultations
  • provide better staff coordination, so your people can spend more time caring for patients.

Boost productivity across your organization.

Supported by Allstream’s industry-leading connectivity solutions and coast-to-coast fibre-optic network, your organization can work more productively to deliver superior care.

  • Ensure efficient information flow with reduced risk of network downtime.
  • Connect more effectively with applications such as voice and video conferencing, instant messaging and mobile communications.
  • Adopt contact centre solutions and/or station-to-station dialling to route staff and patient calls more quickly and efficiently.
  • Improve ordering and inventory processes between your facilities and outside providers to keep support and supply systems running smoothly.
  • Boost productivity with instant virtual meetings enabling geographically dispersed staff to share files and collaborate on applications in real time.
  • Use digital technologies and audio, web and video conferencing to expand professional development and training opportunities.
  • Stay up to date with the latest applications and service-delivery technologies, ensuring your network is ready for seamless upgrades.

Save money.

With a single solution that unites all phone, voice mail, Internet, instant messaging and file sharing, you can reduce technology costs and lower your long-distance bills while maximizing the value of your existing technology investment.

  • Save money and IT resources by eliminating the hardware and software required to maintain multiple technology interfaces.
  • Reduce travel time and costs with video and audio conferencing capabilities.
  • Lower hydro bills by moving your server needs offsite to one of Allstream’s secure data centres.

Stay secure.

We can help protect confidential data with innovative security solutions built into every connection point of our national network. With Allstream’s experts working alongside your own IT people, plus the enhanced security features embedded into our network, you can transfer and store data and records efficiently while enjoying industry-leading protection against cyber threats, spam and malware.

You can also transfer your data storage needs to one of Allstream’s comprehensive data centres, which provide round-the-clock security and monitoring, climate controls and power sources that provide immediate, guaranteed backup in the event of a crisis.

Request a quote today
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16%

increase in home visits for resident assessment by equipping care workers with Mobile UC capabilities

Allstream Case Study: North Simcoe Muskoka Community Care Access Centre

40%

reduction in waiting time for heart attack patients by equipping emergency responders with a wireless ECG Solution

Allstream Case Study: St. Boniface Hospital, Winnipeg

30%

reduction in unnecessary front-office phone enquiries after implementing an IP-based contact centre

Allstream Case Study: Hamilton-area Community Care Access Centre

Solution Building

Allstream offers many business solutions that add further dimensions to our offerings for the Health Care sector. Here are three you may want to explore:

Request a quote today
Please enter a valid email

16%

increase in home visits for resident assessment by equipping care workers with Mobile UC capabilities

Allstream Case Study: North Simcoe Muskoka Community Care Access Centre

40%

reduction in waiting time for heart attack patients by equipping emergency responders with a wireless ECG Solution

Allstream Case Study: St. Boniface Hospital, Winnipeg

30%

reduction in unnecessary front-office phone enquiries after implementing an IP-based contact centre

Allstream Case Study: Hamilton-area Community Care Access Centre

Our Approach

The Allstream difference: It’s a human quality
Any way you look at Allstream – our customers, our solutions, our network, our track record of innovation, our competitive spirit – we’re truly all business. But that focus demands something very human from us: a commitment to building strong relationships with you, our customers, and delivering value on terms you define.

Our Approach

“They really got involved in the company to understand our challenges. Allstream wanted to be a partner, not just a service vendor.”

Mick Montgomery, Infrastructure Manager
Vicwest Inc.

Our IP Network

Allstream National IP Network

Gain all the benefits of IP connectivity – nationwide.
Allstream’s high-performance network delivers secure, dependable business communications from coast to coast. Our 30,000 km fibre-optic backbone combines advanced IP connectivity, digital switching, Ethernet-featured services and the latest security technologies. We can help you converge data and video with local, long-distance and private voice traffic over a single network. And we give you global connections through strategic partnerships with leading service providers in more than 70 countries.

Get the best in reliability and security.
Our end-to-end IP infrastructure ensures exceptional quality of service between metropolitan centres across Canada. We deliver critical business applications via highly secure transport modes at gigabit speeds, providing any-to-any connectivity and reliably supporting real-time voice, data and multimedia communications.

Build on our great track record in innovation.
Allstream is an industry leader in emerging areas of IP network convergence and unified communications. For example, we built Canada’s first MPLS virtual private network and IP trunking installations. We can further your organization’s pursuit of innovation on many fronts: to drive ROI on network and IT resources, to reduce infrastructure and operating costs with managed services, and to customize applications that will make your business more agile, efficient and responsive

Our IP Network

The Foundation of our solutions and services portfolio.

  • 30,000 route km across Canada
  • 18,000 route km of inter-city fibre
  • 9 cross-border connections
  • 3,000+ buildings accessed
  • 30 local city networks operations
  • 100 Gig capable DWDM transport
  • International MPLS, Switched Ethernet and Wavelength reach
Partners

We partner with the world’s best to deliver the best solutions for our customers. For a complete listing of our technology partners, visit the partners section of our website.

Partners

“Allstream gets it. They’re a fantastic partner – skilled, experienced and innovative in taking our technology and solutions to the Canadian market.”

Nitin Kawale, President
Cisco Canada