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Product & Service Terms


Allstream’s Terms of Service is an agreement between Allstream and our customers relating to the provision and use of Allstream’s products and/or services.

The Internet Usage Policy reflects the specific provisioning and usage of our Internet products.

All of the following legal documents are available to you, our customer, in Adobe PDF format. If you don’t have a PDF viewer installed, please click here to download Adobe Acrobat Reader. These documents are also available to you upon request by calling 1-888-288-2273.

Download: Master Service AgreementDownload : Allstream Terms of ServiceDownload : Terms of Service - ResellersDownload : Internet Usage PolicyDownload : Terms of Service - Small Business ServicesDownload : Managed Security Services Usage PolicyDownload : IP Relay for the Hearing Impaired Service ScheduleDownload : Managed DNS Services End User Agreement