A Guaranteed Difference
Voice, data and Internet for Canadian business

Business Phone

Reliable, feature-rich phone services
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Business Line – Traditional business phone service
  • Keeps you reliably connected
  • Rich standard feature set
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Allstream’s basic Business Line services come enabled with a rich set of standard features like call display, call forwarding, conferencing, number blocking and trace.

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Business Line

Allstream’s feature-rich Business Line service keeps you reliably connected to your customers and business partners.

Service Details

  • Security features: Call Trace, Call Screening, Calling Name and Number Blocking
  • Simple connectivity to long distance networks via equal ease of access (EEA)
  • External name and number information Call Transfer, Call Hold and Class of Service Call Restriction capabilities
  • Access to emergency and assistance numbers, including police, fire and ambulance (911), operator assistance (0), directory assistance (411), repair and maintenance (611), and a message relay service for the hearing-impaired (711)
  • Optional features for “non-hunting” Business Line features, Call Waiting, Call Forwarding, Caller Name and Number Display, Message Waiting Indicator and Alternate Number Ringing
  • Optional features for “with hunting” Business Line features, Directory Number Hunting, Line Overflow, Call Forwarding, and Calling Name and Number Display
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Our Approach

Count on reliable service and support.
Allstream’s expert technical support and customer service representatives are on call to promptly resolve maintenance issues, monitor and respond quickly to alarms, minimize network downtime and deliver dependable service when you need it.

We start with a comprehensive assessment.
We’re not here to sell you just anything. We evaluate your current infrastructure, along with your goals, budget and deadlines, and tailor a solution to your needs.

The Allstream difference: It’s a human quality.
Any way you look at Allstream – our customers, our solutions, our network, our track record of innovation, our competitive spirit – we’re truly all business. But that focus demands something very human from us: a commitment to building strong relationships with you, our customers, and delivering value on terms you define.

Our Network

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Our business phone services rely on the Allstream network.
IP Voice customers can rely on our 30,000 kilometres IP fibre network that connects into more than 3,000 buildings across Canada. Our bandwidth guarantee covers service availability, leveraging our highly resilient carrier-class infrastructure. Business Line customers have the confidence of a self-healing SONET ring technology, which automatically detects service degradations or failures and reconfigures itself to bypass problems.

Partners

We partner with the best.
Allstream partners with and holds many top-level certifications from leading communications technology companies in Canada and abroad. We partner with the world’s best to deliver the best solutions for our customers. For a complete listing of our technology partners, visit the partners section of our website.

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