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A Guaranteed Difference
Voice, data and Internet for Canadian business
Business Internet
Price, Performance, Service Guaranteed DSL and Dedicated Fibre Internet

Allstream’s secure, high-performance Business Internet services provide the access you need to support all of your critical online tasks, including IP telephony, VPNs, remote workers, cloud computing and the full range of Internet-based communications tools.

Our Internet options offer speeds from 3 Mpbs to 10Gbps, fixed-rate and burstable usage-based pricing, and easy-to-use self-service tools.

A guaranteed difference for your business
Allstream Business Internet stands apart from the competition with our unique combination of Performance, Service and Price Guarantees.

1. Performance Guarantee*
Built-in security, 100% reliability, IPv6 ready

2. Service Guarantee*
We’re easy to do business with

3. Price Guarantee*
We’ll match any quote for equivalent service or let you out of your contract

*Some conditions apply. Click here for full details.

Full DDoS Protection on Ethernet Internet

  • Customer Portal: gives you access to monitoring tools and reports that provide granular visibility into DDoS threats.
  • Mitigation: interrupts communications with compromised hosts during a DDoS attack.
  • Scrubbing: off-ramps attack traffic to the Allstream Threat Management System to identify the connections generating the DDoS attacks, while allowing clean data through.

Unmatched National ISP Network

  • Highly scalable and robust national fibre optic network capable of supporting multiple 100G wavelengths.
  • Fully redundant and diverse architecture for 100% network availability.
  • Secure infrastructure and services with cutting edge security technologies supported by skilled, certified technicians.
  • Optimized routing to provide low latency access to public and private cloud services.
  • Globally connected with the major Tier 1 ISPs and peering directly with key content providers including Google, Microsoft and Akamai.

Internet Protocol Version 6 (IPv6)

Businesses will soon need to transition to IPv6, the successor to the IPv4 Internet addressing system. Allstream is prepared for this through its dual stack approach: its network supports both current IPv4 traffic and steadily growing native IPv6 traffic. With Allstream‘s dual-stack method, Allstream customers can access both IPv4 and IPv6 destinations.

Online Self-Service

Allstream’s TouchPoint self-service portal gives you the account management tools to monitor and modify your Business Internet services from any location. TouchPoint capabilities include:

  • View current and past monthly invoices
  • Access network performance management reports for a near real-time view of the performance of your Internet service
  • Create, view and update trouble tickets
  • Track the status of the installation of your Internet service

All of our Internet services provide full Domain Name Service (DNS) and the option of a managed router.

Allstream’s high-performance, scalable Business Internet includes service options for businesses of all sizes.

Ethernet Internet (dedicated fibre connection)

Our Ethernet Internet services support complex, high-bandwidth applications while supporting the special requirements of remote workers. Features include:

  • Scalable speeds up to 100Mbps, ideal for bandwidth-intensive business processes.
  • Bandwidth in excess of 1Gbps and up to 10Gbps, to accommodate the needs of e-commerce and the rapid growth in size and speed of data.
  • Prices starting from $399 per month*.

Service Access Type Speed Domain Email Boxes
E10 Ethernet Internet Up to 10 Mbps 40
E100 Ethernet Internet Up to 100 Mbps 40
E1000 Ethernet Internet Up to 1000 Mbps 80

ADSL Internet

Our ADSL (Asymmetrical Digital Subscriber Line) services offer a cost-effective, secure broadband connectivity solution for small and medium-sized businesses that can grow along with your changing needs:

  • ADSL Internet: Delivered through a dedicated connection to the Allstream network, ADSL delivers download speeds of up to 7 Mbps and upload speeds of up to 640 Kbps.
  • High Speed ADSL: A cost-effective and reliable option delivered via your business PSTN telephone connection. Supports download speeds of up to 15 Mbps and upload speeds of up to 1 Mbps.
  • Prices starting from $59.95 per month*.

Service Access Type Speed Domain Email Boxes
ADSL Internet ADSL 7 Mbps / 640 Kbps 20
High Speed ADSL ADSL 15 Mbps / 1 Mbps 5

High Availability

Allstream’s High Availability Internet access delivers guaranteed uptime by providing two connections, one primary and one secondary. If the primary connection fails, the secondary connection ensures uninterrupted Internet access. Available for both Ethernet Internet and ADSL, at speeds of 640 Kbps to 1000 Mbps.

*Ethernet Internet: Available where technology permits and based on a 3-year contract term for synchronous 10Mbps E100 Internet access. Taxes and installation fees not included. Network router available for additional cost.

*ADSL: Available where technology permits and based on a 3-year contract term. Taxes and installation fees not included.

Compare Us to The Competition

Business Internet Comparison Chart. Click to view detailed PDF

Guaranteed Performance, Service and Pricing

Allstream Business Internet offers exceptional value for Canadian business with its unique combination of 3 guarantees.

1. Performance Guarantee: Security, Reliability and IPv6 Ready

Security – Distributed Denial of Service (DDoS) protection is built into our network to stop attacks before they occur. With our self-service TouchPoint portal, you have access to monitoring tools and reports that provide you with granular visibility to DDoS threats on your network.

100% Service Availability – If our service is unavailable for any amount of time, we’ll reimburse 25% of your monthly fee for each circuit that goes down. Some conditions apply.

IPv6 Readiness – Our dual-stack approach ensures both IPv4 and IPv6 protocols are available to help with your migration strategy.

2. Service Guarantee: We’re Easy To Do Business With

Our Service Guarantee includes:

Dedicated Order Manager – a single point of contact to oversee the delivery of your solution from contract through installation to acceptance.

Guaranteed Delivery Date – shortly after contract signing, we will work with you to set a firm installation date to which we will be accountable.

Service Resolution Expert – in the event that you contact us with a problem or concern, we’ll assign an expert to own the issue from start to finish while keeping you in the loop until everything is resolved.

First Bill Walkthrough – the option to have us walk you through your first bill or sales quote, checked for accuracy against your contract.

Customer Reference – we’ll connect you directly to an Allstream customer and you can learn more about what it’s like to do business with us.

If we miss on any service commitments that we make to you, we’ll credit you the value of one month’s service.*

* There’s a little fine print here; the guarantee is intended to give you peace of mind that we’re very serious about delivering value.

3. Price Guarantee: We Won’t Be Beat on Pricing

When you sign a contract for Ethernet Internet, we want to make sure you feel that you’re getting the best pricing, so we’ll give you 45 days to compare. In that time, if you come back with a lower quote from the competition – a written quote – for an equivalent service, we’ll either match it or let you out of the contract. It’s that simple.

National IP Network

Allstream National IP Network

As Canada’s all-business communications provider, we own and operate a national IP network that extends over30,000 fibre kilometres and directly connects into nearly 3,000 buildings across Canada. Our network delivers the superior performance and reliability that Internet-connected businesses count on. Our bandwidth guarantee covers service availability, leveraging our highly resilient carrier-class infrastructure backed by our 100% service level agreement provided to our customers.

Our Partners

We partner with the best in the industry.

As a longtime partner of Cisco Systems, Allstream has earned the highest award for Customer Satisfaction Excellence in the industry-leading vendor’s Channel Partner Program. The Cisco award recognizes Allstream’s commitment to superior service as a core value for our company and a key driver in our success.

We partner with the world’s best to deliver the best solutions for our customers. For a complete listing of our technology partners, visit the partners section of our website.

Up to 3 months free!*  Get a quote today.
Or call 1-855-299-7050
Up to 3 months free!*  Get a quote today.
Or call 1-855-299-7050
Related Resources

Case Study: KnowRoaming - Quality service with a quick turnaround
Learn how KnowRoaming reduced costs and boosted service with dedicated fibre Internet.

Infographic: The 10 Key Differences Between DSL and Fibre-based Ethernet Internet
Which Internet access type is right for you? This infographic highlights 10 key differences and the impact to your business.

The Internet Security eBook - A Self Assessment Guide from Allstream
Focusing on threats and exposure levels, this eBook makes recommendations for risk mitigation effectiveness.

On-Demand Webinar: Is Your Internet Access Putting Your Business at Risk?
This webinar takes a look at potential gaps in your business Internet strategy and provides some expert opinions on ways to address them.

White Paper: Getting Ready for IPv6 - Easing the transition and taking advantage of the benefits
Focusing on the benefits of IPv6 migration, this white papers provides tips on easing the transition.