You need to know how your network is performing around the clock. Even minimal downtime can compromise productivity, revenues, competitive advantage and customer loyalty. But maintaining and monitoring today’s increasingly complex communications infrastructures can be a costly responsibility that eats up budget, time and human resources.

With Allstream Managed Network Services, you maintain control of your overall network strategy while our certified experts monitor day-to-day operations, manage maintenance and upgrades, and rapidly respond to any interruptions. Whatever level of network management you require as your business grows, we deliver the highest levels of proactive support – all while saving you unnecessary IT hours and needless capital expense.

Simplify your network management.
Instead of constantly having to upgrade technology and skills, let Allstream’s specialists handle some or all of your network management needs. Fully supported by our Managed Network Services team, you can redirect your IT resources toward longer-term planning and the development of strategic applications.

As you focus on core business goals, count on Allstream to back you up:

• We provide detailed web-based reports charting traffic volumes, data quality and overall network health.
• We proactively monitor, identify, troubleshoot and resolve problems before they lead to downtime. We notify you of any significant events or thresholds that may impact service. Alarms are immediately documented in an incident-ticketing system, making it easy to isolate and resolve faults.
• And our guaranteed service level agreements ensure optimum systems performance and quick responses to problems, all documented with rigorous ticketing protocols.
• Our formal Network Change Management process helps ensire operational stability. 
  

Boost productivity across your organization.
A reliable high-performance network is a key building block for both internal and external business communications. With Allstream’s Managed Network Services in place, your people can efficiently exchange vital information while avoiding the inefficiencies of downtime – so everyone works more productively. Knowing that your network is being managed 24/7, your IT teams can reallocate hundreds of hours annually to major upgrades and new solutions that enhance the bottom line.

Deliver a better customer experience.
With Managed Network Services helping to enhance productivity across the organization, your customers benefit from faster response times and superior care – which in turn leads to improved satisfaction levels and long-term loyalty.

Keep pace with changing needs.
As your business changes, so do the demands on your network. We can implement a flexible management solution based on your unique and evolving requirements. Allstream’s Managed Network Services will automatically keep pace as you:

• upgrade your network architecture
• implement critical business applications
• add new employees and offices
• move to a new location
• regroup after a disaster.

Reduce IT infrastructure and staffing costs.
Keeping your network up to date, always available and fully secure requires an ongoing investment in monitoring tools and specialized skills. For an economical monthly fee, Allstream’s Managed Network Services extend your IT capabilities while eliminating the costs arising from:

• internal resources allocated to monitoring and reporting
• specialized IT training and education
• recruitment of high-priced expertise
• capital expenditures on network infrastructure
• reduced productivity because of network downtime.

Increase your network ROI.
Allstream’s Managed Network Services integrate with your current network infrastructure, maximizing its value by eliminating inefficiencies and boosting performance with the latest upgrades. Our scalable levels of service complement your existing technology and staffing investments, while our network performance reports help you make informed planning and investment decisions as business needs change.

Performance reporting gives you a common source of network statistics, providing insight into network performance and quality indicators. You can view and manage all prioritized traffic moving across your network by each configured Class of Service. And you can more easily adopt network management best practices by leveraging Allstream’s reports to make capacity adjustments.