Allstream Toll-Free Services provide a variety of cost-effective tools designed to expand your communications capabilities, boost efficiency and, most important, give customers the level of service they expect.
With our Toll-Free Services, you can create “local” presence across Canada and in more than 75 countries worldwide, ensuring your organization is always easy to reach whenever people need to call. Customers dial a single toll-free number to reach your contact centre for service and support. Toll-free service can also be used for Internet access, for fax and data transmissions, and by travelling employees who need to stay in touch with their home offices.
Allstream offers a range of additional features – including Advanced Toll-Free Routing, Announcements, Business Continuity and Detailed Call Reporting – to help you manage your contact centre operations more effectively, optimizing resources and improving service delivery.
Improve your customer service.
Allstream’s Toll-Free Services provide the tools you need to deliver immediate, responsive service – locally, nationally and around the world. Provide a differentiating human touch as your people respond immediately to customers’ needs, helping to resolve problems and looking for up-selling opportunities.
Make the most of your resources.
We offer a flexible range of Toll-Free Services to help you optimize your service delivery.
Manage your contact centres more effectively.
Allstream Toll-Free tools can simplify contact centre management by tracking relevant data and intelligently routing calls for optimum performance.
Improve security and protect against downtime.
Allstream Toll-Free includes numerous safeguards to ensure the security and continuity of critical business functions.
Simplified communications let you work more efficiently.
Allstream Toll-Free Services build stronger customer relationships while helping your people work more productively.
Reduce your costs.
Competitively priced Allstream Toll-Free Services help you to minimize or eliminate expenses across the board.