An IP phone system from Allstream is your access point to all the business-building opportunities made possible by an IP-based network. It brings the incredible potential of integrated voice, data and multimedia communications to every desktop.

Supported by an IP-enabled PBX, now everyone in your organization can access voicemail, email, fax and other types of messages from their phones – or their PCs – through one secure interface. And as you implement more advanced business solutions, from videoconferencing and collaboration apps to a full contact centre, your IP phone system will be the basic power tool you need to gain all the further competitive advantages of IP telephony.

Boost productivity and decision-making.
When your people can access and share information wherever they are, they’ll collaborate more effectively to:

• keep vital projects moving
• resolve problems quickly
• get new ideas to market faster.

Productivity tools supported by IP telephony include:

• Unified messaging – integrating voice, email and fax through one interface
• Single-number access – quickly connecting all remote and mobile workers
• Network-wide presence – real-time status alerts on colleagues’ availability
• Collaboration tools – file sharing and other apps for instant data exchange
• Videoconferencing – helping dispersed teams coordinate efforts face-to-face.

Create a more agile workforce.
An IP phone system extends easy access to telephony and messaging features in a fast-moving, multi-channel environment. Everyone has the flexibility to work smarter and keep pace with changing expectations, including:

• part-time or full-time teleworkers
• hoteling employees
• campus-roaming staff
• travelling executives
• sales/service people who are constantly on the road.

Deliver a better customer experience.
With converged voice, data and multimedia, you can enhance services, streamline processes and fill requests more efficiently.

The result:

• faster response times and superior customer care
• improved satisfaction levels and long-term loyalty.

Respond to changing needs.
An IP phone system can adapt quickly to change and then adapt again as new priorities emerge, whether you’re:

• expanding offices
• consolidating facilities
• moving to a new location
• regrouping after a disaster.

Reduce communications costs.
With IP telephony, you can simplify your network infrastructure, which means lower operating and management costs.

• Moves, adds and changes are far easier to execute, saving valuable IT time.
• You also save on cabling by converging multiple communications channels.

Increase your network ROI.
By integrating voice and data services, you’ll get more value from your current IP investment. As you migrate seamlessly from a digital phone system to an IP-based one, yours will leave behind the mounting maintenance costs of an aging technology.