With Mobile Unified Communications, Allstream extends the power of integrated voice and data connectivity into the wireless world. Our Fixed Mobile Convergence (FMC) technology seamlessly integrates wireline and wireless networks, giving your people easy access to desktop telephony features and business applications on their mobile devices. With Mobile UC, everyone can be as productive outside the office as they are at their desks. At the same time, you can maximize the value of your PBX investment and realize significant cost savings, whatever wireless provider you currently use.

You can only win by bringing the wireless and wireline worlds together. Whether you’re seeking the cost efficiency of company-wide text messaging, the power of workforce management applications or the promise of virtual meetings with multimedia content, Allstream’s experts will help create a Mobile UC solution that fits your organization’s needs.

Boost productivity across your organization.
With so many devices and voice communications channels available, your people are constantly challenged with managing a whole array of phone numbers, voice mailboxes and passwords. Allstream’s Mobile UC service brings welcome simplicity to communicating on the move, helping users manage multiple devices without having to keep track of confusing phone numbers and access codes – enabling them to work even more productively on the tasks that count.

Mobile UC boosts the efficiency and overall agility of your organization by:

• supporting the mobile use of data applications such as instant messaging, presence and conferencing
• enabling people to access each other via one number and one voice mailbox for their fixed and mobile devices
• bringing added flexibility to the way calls are handled, making everyone more reachable and reducing telephone tag
• improving mobile coverage in hard-to-reach building areas such as stairwells and basements
• reducing network downtime with managed and monitored services.

Help your people collaborate wherever they’re working.
Allstream’s Mobile UC lets people on the move connect with one another using convenient four-digit dialling across your corporate network. Powerful connectivity applications, formerly confined to the office, can now be accessed from everyone’s mobile devices.

• With this enhanced connectivity, people can easily share information and coordinate plans as they pursue new opportunities for growing the business.
• The option to switch to WiFi access brings the added advantage of improving in-building coverage at sites with cellular reception problems

Deliver a better customer experience.
By staying constantly connected and taking advantage of mobile management tools, your people can accelerate fact-finding, decision-making and turnaround times – allowing them to be more responsive to customers’ needs. What’s more, with Allstream’s high performance standards helping minimize downtime for your mobile network and applications, your people will be better able to assess and meet customers’ needs– which translates into higher satisfaction levels and deeper long-term loyalty.

Simplify and enhance your UC environment.
From initial consultations through implementation and ongoing network monitoring, Allstream’s Mobile Unified Communications services are fully managed by our UC professionals to ensure optimal performance across your network. Your own IT team can stay focused on core tasks and strategic initiatives, knowing that our experts are keeping people seamlessly connected wherever business takes them.

Allstream Mobile UC includes:

• proactive monitoring around the clock
• change management, including individual moves, adds, changes and deletions
• incident management
• service desk and on-site support
• configuration, archiving and backup
• simplified billing and regulatory compliance processes
• assistance with business continuity, data protection and maintaining optimum service levels during disruptions
• expert guidance to keep your networks and applications up to date with the latest innovations.

Secure your mobile network and lower your risks.
Backed by the combined capabilities of Allstream’s FMC platform, our rigorously protected national network and our deep expertise in safeguarding critical communications, you can extend enterprise-grade security to all of your mobile workers.

The enhanced security features of Mobile UC make it easier to:

• ensure business continuity in the event of an emergency
• comply with regulatory and corporate security standards
• concentrate on other tasks, knowing that our proactive monitoring and incident response procedures will minimize security threats and potential downtime.

Keep pace with changing needs.
With Mobile Unified Communications, you’re always ready to adopt the latest wireless solutions for improving the way you do business. Supported by Allstream’s proven expertise and national IP-based network, you have the flexibility to add more users, sites and applications as your priorities evolve.

We’ll keep pace as you:

• upgrade your communications infrastructure
• connect new employees and offices
• streamline your business
• move to a new location
• regroup after a disaster.

Reduce your wireless and long-distance costs.
Studies show that businesspeople use their mobile phones at their desks up to 50 percent of the time – because they need access to certain information and features on their handheld devices, or simply because they find it more convenient. Obviously it makes sense to shift those high-tariff cellular calls to more cost-effective channels. With Mobile Unified Communications, you can take advantage of least-cost routing across your corporate network – not only for long-distance services but in many cases for local calling as well.

Realize significant savings by having voice calls automatically placed over the most cost-effective route on any network available in the work environment.
Reduce long-distance costs by having mobile users take advantage of corporate network rates – which also simplifies billing and facilitates compliance with regulatory requirements.

Seamlessly shift mobile users from the cellular network to WiFi access at any of your locations, reducing usage costs even for local calls – with the added bonus of eliminating roaming charges for out-of-town visitors

Decrease the total number of devices deployed across your workforce, yielding an extra bonus at the bottom line.

Increase your network ROI and optimize your resources.
By integrating wireless and wireline solutions, you increase your return on investment in existing network assets and IT infrastructure, as well as in enterprise applications that can now be accessed by mobile users. What’s more, the gains you realize in workforce efficiency translate into reduced downtime and measurable wins in per-capita productivity.

• Management can be cost-effectively consolidated for every aspect of your combined wireline/wireless strategy, from mobile usage audits to security assessments to the tracking and analysis of monthly costs.
• And in the event of an emergency, a robust, multi-faceted communications platform is in place to ensure business continuity.