Case Study: Retailer enhances Internet and infrastructure security with innovative Allstream Dell SecureWorks managed solution

"Enhanced privacy and security of credit card transactions while avoiding downtime due to faster incident notification."

In today’s increasingly risky business environment, comprehensive infrastructure monitoring and maximized network visibility are critical to managing and mitigating security threats. And as one of Canada’s leading retailers, they knew that ensuring the highest levels of security for its Internet and IT infrastructure was a critical component of its reputation and success. Its existing solution was delivering limited results. System flexibility and management services were inadequate, resulting in infrequent or late incident notifications and an inability to capture in-depth information on more complicated risk events. To solve this dilemma, they decided to invest in a customized solution that addressed its specific security concerns and requirements. It began searching for the most comprehensive, tailored solution.

Company
One of Canada’s largest retailers, featuring department and specialty stores, Canada’s most extensive general merchandise catalogue, a comprehensive website and a broad range of home-related services.

Challenge
The retailer knew that in today’s business risk environment, maximum network visibility and in-depth continuous monitoring were necessary to achieve an IT security platform it and its customers could rely on.

Outcomes

• Enhanced the privacy and security of its credit card transactions
• Minimized or avoided downtime due to fast incident notification
• Renewed focus on core business issues and strategic planning, not security
• Full incident reports within hours, not days, with access through an online portal
• Insight into previously unconsidered vulnerabilities through security incident correlation
• Access to deep industry knowledge of latest security threats and exposures

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