Case Study: Jam reduces costs and improves service by transitioning to Allstream’s business IP service

"Realized a 30% savings in long distance and data fees."

To improve service and reduce costs, Jam migrated over 100 toll-free lines, as well as its four North American offices, to Allstream’s Business IP service.

Company
Jam Industries is a distributor (under the Erikson name) of music accessories, musical instruments, pro lighting and consumer electronics

Challenge
Jam was facing poor telephony service levels and high long distance and data costs.

Outcomes

• Reduced telephony fees by $1,500 per month in its Los Angeles office alone
• Realized a 30% savings in long distance and data fees
• Virtually eliminated network downtime
• Vastly enhanced service levels

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