Case Study: JVS Toronto connects offices and upgrades communications with managed MPLS, IP Trunking and Unified Communications

"Converged voice and data communications on a single line"

Organization

With locations in seven Toronto communities, JVS Toronto is a non-profit organization that partners with both the government and business sectors to help people of diverse backgrounds meet their educational and employment goals.

Challenge

Faced with an outmoded communications system of disparate technologies, JVS Toronto wanted a system that would integrate seven offices, add functionality and allow them the flexibility to easily expand and contract their office network as future community needs require.

Outcomes

• Converged voice and data communications on a single line
• Increased productivity and mission focus with fully managed Allstream solution
• Improved internal connectivity and collaboration between employees
• Added communications functionality, including voice and fax to e-mail
• Enhanced call reporting and data capture capabilities