Case Study: Phaeton Automotive connects dealerships and enhances service with MPLS and IP Trunking

"Saved about $36,000/year in local and long distance calling with IP trunking."

With Allstream’s MPLS network and an IP trunking infrastructure, Phaeton integrated its data and voice services and set up a hosted data centre.

Company
Phaeton Automotive Group is an Ontario-based automotive dealership.

Challenge
Phaeton needed to centralize communications management, extend connectivity to its dealerships and prepare for future growth.

Outcomes

• Saved about $36,000/year in local and long distance calling with IP trunking
• Lowered cost from about $35 per line to about $10 per line
• Reduced lost sales by enhancing system uptime
• Increased customer satisfaction—and repeat business—with a call centre

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