Case Study: UNIGLOBE extends connectivity and telephony capabilities with Allstream MPLS, Secure Connect and IP Trunking Services

"Improved collaboration and productivity—while reducing carbon footprint—due to a more enabled mobile workforce."

UNIGLOBE has now augmented its existing Allstream services with MPLS networking, Secure Connect and IP Trunking, linking 100 people in 10 western Canada offices, as well as remote agents in Newfoundland, New York and New Jersey.

Company
With over 750 locations in 50 countries, UNIGLOBE Travel is a leading provider of consumer direct travel services for business and leisure travelers.

Challenge
In the business of making connections, UNIGLOBE Travel knew that to effectively link new offices, serve the public and support future growth and success, it needed a fully integrated, secure.

Outcomes

• Fully consolidated communications platform
• Substantially reduced long distance charges
• Improved collaboration and productivity—while reducing carbon footprint—due to a more enabled mobile workforce
• Strengthened business continuity with failover support from different site
• Enhanced quality and scope of customer service

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