Ethernet Internet

Service Guarantees
Continuous uptime is critical to the success of your online initiatives. Allstream Internet solutions are backed by a 99.7% serv ice uptime guarantee and a 30-day risk free guarantee. We further support our service guar antees with a 25% refund of your monthly service fee if you don't experience 99.7% availability.

Standard Service Levels
Allstream maintains strict performance metrics including network availability, latency and packet delivery to ensure maximum ser vice quality.

Industry Leading Network
Allstream has one of the leading facilities-based, Tier 1 Internet networks, with fully redundant network routers connected to a high performance OC-192 fibre optic infrastructure. We ensure added reliability with 24/7 network monitoring and continuous capaci ty management.

No Hardware to Buy or Maintain
Eliminate the hardware investments required for your access and Web initiatives. For access, Allstream provides the requisite ro uters and ensures proper configuration, support and maintenance. For Web hosting, Allstream hosts your site on high performance , redundant Sun Ultra servers supported by industry leading Apache Web server software. We also provide support and maintenance to e nsure continuous uptime and performance.

Simple Account Management
Web-based Account Management tools allow you to add, remove, alias or forward email accounts, review your bill, view network utiliza tion reports and purchase additional services.

Dependable Support
Technical support and customer service representatives are always available to assist you 24 hours a day, seven days a week.

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301