Storage Private Line Service

Maximizing Value for Your Business:

Service Guarantees*
From installation to ongoing performance, you demand the highest levels of quality and reliability. At Allstream, we've developed our service guarantees to reflect your needs, guaranteeing both on-time delivery and availability. We commit to installing your service on the confirmed date or we refund your installation fee. Once your service is properly installed and operational, we offer a Site Availability guarantee of up to 99.7% for Data Network Services and a Mean-Time-To-Restore (MTTR) commitment of four hours in the event of an outage.

Industry Leading Network
Allstream supports your telecommunications needs with one of the largest OC192 optical switching networks available in Canada. With more than 18,000 route kilometers of fibre optic cable stretching from coast to coast, our extensive network footprint incorporates highly engineered, fault tolerant switching technologies to provide robust and reliable communication solutions.

Reliability
Standard Service Levels (SSL) complement our network strength by allowing you to better predict performance with definitive objectives that take into account Allstream's network engineering and internal processes.

Scalability
The scope of Allstream's Data Services allows you to shape your data capabilities to support business growth.

National, International and Global Reach
Transport data locally, nationally or across the globe with seamless and secure network connectivity throughout Canada, the U.S. and global destinations.

Expertise
Redirect your focus back to your core competencies by relying on our network management expertise, which includes a broad range of managed network services from basic router monitoring to customized, complex solutions. We also offer Data Professional Services to help map your technology strategy to real world business needs. With a proven methodology and defined approach to network infrastructure review and assessment, our consultants provide the analytical insight you need to derive greater business value from your network assets.

Dependable Support
Technical support representatives are always available to assist you 24 hours a day, seven days a week.

* Service Guarantees are subject to certain restrictions. Please speak with your Allstream representative for full details.

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301