A Unified Communications (UC)-enabled environment makes collaborative and efficient communications easy and is fast becoming a critical tool for organizations looking to maintain a competitive edge.
However, as UC infrastructures become increasingly complex, it's getting harder for organizations to monitor and manage their evolving environments. Ensuring telephony system stability is just one piece of the puzzle. As organizations add sites, users and applications, they face a rising danger of network downtime and deteriorating service. They must also contend with the significant challenges of attracting and training sufficiently skilled resources to optimally manage today's UC networks and applications. The result? Organizations are at risk of experiencing business disruption and rising costs to maintain dedicated internal resources and major delays - which ultimately lead to end-user performance issues.
While some companies have responded by attempting to build in-house IT management teams, finding and retaining these scarce resources has proven difficult. That's where Allstream's UC Managed Services can help. By out-tasking the management of your UC environment, you ensure the peak performance of your network and applications, accelerate issue resolution to improve end-user Quality of Experience (QoE) and maximize the value of your UC investments - all without overwhelming your internal support team. With easy-to-understand monthly fees, real-time reporting and round-the-clock electronic fault notification, you can also reduce costs and enhance regulatory compliance.
Working effectively should be your priority. With UC Managed Services, you can accomplish this goal by spending less time managing your tools and more time improving your business.
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