Managed UC

With Managed UC, in addition to monitoring your environment, we rely on framework-based processes to manage incidents, changes, software upgrades and UC application performance and resolve issues as they arise, remotely or on-site. As a result, you get the peace of mind of knowing that your UC infrastructure is being managed in real time so you can focus on running your business.

With Managed UC you enjoy all the benefits of Monitored UC, plus added features including:

• Support for remote and onsite Moves, Adds, Changes or Deletions (MACDs)
• Incident management
• Change management
• Software update management
• Performance management
• Professional services

Managed UC is ideal for organizations concerned about the high costs of building and equipping dedicated support teams and allows them to focus on their core competencies by out-tasking all management accountabilities to Allstream.

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Learn More About:

• FAQ - UC Managed Services
• Business IP (MPLS) Services
• IP Trunking
• Voice Services
• Managed Network Service
• Security & Risk Management Solutions

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301