Business Line

You need to reach your customers, and they need to reach you. In an era of electronic communication, there are times when customers crave personal interaction. Whether it's a common query, a request for service upgrade or confirmation of an order, your customers need the confidence that when they call, there will be a voice on the other end to assist them. Allstream Business Line Service provides two-way connectivity between your site and the Public Switched Telephone Network (PSTN). With the highest levels of quality and reliability, you can ensure consistent connections between you and your customers.

Features:

• A Loop Start line with Touch Tone
• A telephone number and unlimited 2-way access to the PSTN
• Access to 411, 611, 711, 911 and Operator Services
• Security features (Call Trace, Call Screening, Calling Name & Number Blocking)
• Access to Long Distance networks via Equal Ease of Access (EEA)
• External Name & Number Delivery
• Call Transfer
• Call Hold
• Class of Service Call Restriction capability
• Off On Disconnect
• Optional features for "Non Hunting" Business Line Service including Call Waiting, Call Forwarding, Calling Name & Number Display, Message Waiting Indicator (lamp or stuttered dial tone), Alternate Number Ringing
• Optional features for "With Hunting" Business Line Service including Directory Number Hunting (with Linear or Circular Hunting), Line Overflow, Call Forwarding, Calling Name & Number Display

Maximizing Value for Your Business:

Increase Efficiency
Features including Call Display, Call Forward and Three-Way Calling enhance your capabilities and contribute to optimal service delivery.

State-of-the-art Networking
The Allstream network is built upon strong and redundant technology foundations to ensure the highest degrees of reliability, uptime and quality. With a self-healing SONET ring, the network automatically detects a service degradation or single failure anywhere within the system and reconfigures itself around the deficiency. The network also offers the intelligence to enable the building of a customized Toll-Free network design with a sophisticated feature sets that include Call Routing, Call Redirection, Call Information, Service Assurance, Contingency Planning and Network Management Tools.

Scalable Service Offerings
Allstream offers a full range of Local Voice Services that are compatible with the most commonly used, industry standard equipment. Our portfolio includes both analogue and digital solutions, allowing you to scale your Local services according to business growth and evolving strategic objectives.

National Coverage
With a replicable service structure across Canada, Allstream is able to support your Local calling requirements in the majority of your Canadian office locations. You can rely on our expertise, reach and comprehensive Local portfolio to ensure consistency in service and infrastructure across your organization.

Facilities-based
The traditional model for competitive exchange carriers focuses on a reseller approach where the provider purchases full telephone services from an incumbent telephone company at wholesale prices and then redistributes a branded service to its customers. As a facilities-based provider, Allstream purchases and controls its own equipment. As a result, we have full visibility into equipment activity, allowing us to resolve maintenance issues more quickly and to monitor and respond to alarms, minimizing network downtime and ensuring more reliable service delivery.

Dependable Support
Technical support and customer service representatives are always available to assist you, 24 hours a day, seven days a week.

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301