Business Trunk

Customers expect you to be accessible at all times. When they want to reach you, they expect to do so with ease. Your goal is to ensure accessibility while shaping your communications infrastructure to support the specific requirements of your business. Allstream Business Trunk Service provides reliable two-way connectivity between your Private Branch Exchange (PBX) or Key System and the Public Switched Telephone Network (PSTN) over our industry leading network. With reliability built in, you can ensure consistent availability and configure your infrastructure to manage customer calls according to your specific business strategies.

Features:

• Call Display allows you to view the names and numbers of incoming calls if you have equipment that is capable of reading name and number information
• Hunting Configurations direct calls that reach a busy trunk to another available trunk
• Access Emergency and Assistance Numbers including Police, Fire and Ambulance (911), Operator Assistance (0), Directory Assistance (411), Repair and Maintenance (611) and Message Relay Service for hearing impaired (711)

Maximizing Value for Your Business:

Increase Efficiency
Features including Call Display, Call Forward and Three-Way Calling enhance your capabilities and contribute to optimal service delivery.

State-of-the-art Networking
The Allstream network is built upon strong and redundant technology foundations to ensure the highest degrees of reliability, uptime and quality. With a self-healing SONET ring, the network automatically detects a service degradation or single failure anywhere within the system and reconfigures itself around the deficiency. The network also offers the intelligence to enable the building of a customized Toll-Free network design with a sophisticated feature sets that include Call Routing, Call Redirection, Call Information, Service Assurance, Contingency Planning and Network Management Tools.

Scalable Service Offerings
Allstream offers a full range of Local Voice Services that are compatible with the most commonly used, industry standard equipment. Our portfolio includes both analogue and digital solutions, allowing you to scale your Local services according to business growth and evolving strategic objectives.

National Coverage
With a replicable service structure across Canada, Allstream is able to support your Local calling requirements in the majority of your Canadian office locations. You can rely on our expertise, reach and comprehensive Local portfolio to ensure consistency in service and infrastructure across your organization.

Facilities-based
The traditional model for competitive exchange carriers focuses on a reseller approach where the provider purchases full telephone services from an incumbent telephone company at wholesale prices and then redistributes a branded service to its customers. As a facilities-based provider, Allstream purchases and controls its own equipment. As a result, we have full visibility into equipment activity, allowing us to resolve maintenance issues more quickly and to monitor and respond to alarms, minimizing network downtime and ensuring more reliable service delivery.

Dependable Support
Technical support and customer service representatives are always available to assist you, 24 hours a day, seven days a week.

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301