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Voice Services

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ISDN PRI

As an evolving business, it is essential that your telecommunications infrastructure support your current activities as well as your future growth. You need one solution that can deliver the quality needed for voice communications while ensuring the speed and reliability required for data transport. Allstream ISDN PRI Service provides two-way connectivity between your Private Branch Exchange (PBX) and the Public Switched Telephone Network (PSTN) over our industry leading network. Built on a digital foundation, ISDN PRI allows you to effectively manage the diversity of your business including computer telephony, high speed file transfers, data backup and videoconferencing with faster connections and clearer signals.

Features:

  • Local Traffic Studies assess the efficiency of a company's local telecommunications infrastructure to determine capacity right sizing. By collecting raw data regarding inbound and outbound call volume over a one week period, Allstream analyzes usage and existing capacity and makes recommendations for future technology planning.
  • Configuration Flexibility allows you to choose how to manage incoming and outgoing calls
  • Release Line Trunking allows you to transfer outside calls to an outside number without relying on two B channels to support the connection — the PRI enables your equipment to release the B channels and transfer responsibility for maintaining the connection to Allstream, freeing up resources on your PBX
  • Tie Trunks connect two or more branches in the same city without experiencing tie trunk mileage charges and, in some cases, long distance charges
  • Direct Inward Dialing (DID) provides direct access for external callers without channeling through an operator
  • Reserved DID Numbers allow you to hold a block of DID numbers for future use to ensure consistency in your numbering structure
  • Call Display allows you to view the names and numbers of incoming calls if you have equipment that is capable of reading name and number information
  • Flexible Hunting Configurations/Overflow directs calls that reach a busy trunk to another available trunk
  • Back up D Channel can be provisioned on an ISDN PRI system of 24 channels or more to ensure service continuity should there be a failure on the D channel controlling the signaling between Allstream's switch and your equipment for all call set ups
  • Access Emergency and Assistance Numbers including Police, Fire and Ambulance (911), Operator Assistance (0), Directory Assistance (411), Repair and Maintenance (611) and Message Relay Service for hearing impaired (711)

Maximizing Value for Your Business:

Enhance Efficiency
Design a cost effective telephone network by maximizing ISDN PRI's ability to instantaneously partition itself to accommodate multiple types of incoming and outgoing calls and by reducing the total number of trunks and interface cards required to deliver lines.

Consolidate Traffic
By concentrating all traffic from the PBX, you are better able to reduce costs and IT management hours.

Expand Your Capabilities
Promote the versatility of your PBX by including Customer Telephony Integration (CTI), Call Display, Predictive Dialer Automatic Caller Distribution (ACD), Integrated Voice Recognition (IVR), Call Accounting, Call Blending and Fax on Demand.

For more information please contact us using one of the following methods:

  • Complete our Information Request form
  • Contact your Sales Representative
  • Call us at 1 888 811-6301
 

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