Help and Tools

Got a tricky question? Need help or troubleshooting advice? Contact our technical support team at 1-877-663-2791 or refer to the PDF guides below for answers to common technical questions.

Technical Support

We're always happy to hear from you. You can reach our qualified customer service representatives toll-free at 1-877-663-2791.

Help Guides

• General guide to connecting routers to the DSL Internet Modem (60 KB)

Connecting to the Internet

• How to connect to the Internet — Dynamic IP address single computer (PC) (125 KB)
• How to connect to the Internet — Static IP address single computer (PC) (115 KB)

Email

• How to set up a new email account — Microsoft Outlook 2002/2003 (428 KB)
• How to set up a new email account — Microsoft Outlook Express 6 (360 KB)