Rainbow High Vacations / Conxity.com
Rainbow High Vacations is Canada's largest gay and lesbian travel agency, with over 25 years in business. Most recently, the company expanded into the online tourism market, launching Conxity.com, a one-stop Internet booking engine for travel and tourism.
Conxity.com allows travelers to search for air only or trip packages, book cruises, flights, cars and hotels.
"You pick what you want and book it all in one place, at one time," says John Wilkie, one of five partners in the Toronto-based company.
Conxity.com also combines social networking with online business and leisure travel booking. Visitors to the site can seek out travel partners and share travel tips, look up peer reviews of hotels and destinations and view trip ratings. Other sections of the site offer travel news, information and deals.
When Conxity.com launched, the company realized that a fast and reliable high speed Internet connection was a must. John shopped around and chose Allstream Small Business which offers dependable access and network availability provided through an extensive coast-to-coast broadband fibre optic network that spans more than 24,300 km. It's equipped with the latest digital switching technologies to deliver highly reliable communications solutions. International connections are provided through strategic partnerships with service providers in more than 70 countries.
Another advantage of Allstream Small Business is that John could combine all his phone and Internet requirements in one package which offers cost-savings, as well as the simplicity of one monthly bill. Allstream Small Business offers the choice of four phone and Internet bundles so companies can pick just the services that suit their needs. Bundles can also be customized by individually selecting service add-ons. This ensures that you pay only for the services you require.
John ordered Allstream Small Business' biggest bundle, Phone + Net 3, which offers high-speed Internet service as well as eight phone lines, to handle the travel agency's high volume of incoming customer calls. This package also includes two calling features on each phone line, 4,000 U.S. and Canada long distance minutes, 15 email accounts, web access, Internet security features, and personalized Internet domain name. John also added a back-up ADSL Internet connection to his bundle, in the unlikely case the high-speed T1 line ever went down.
"The bundle package system offers substantial savings -- our phone costs have been reduced by 10% since we purchased a bundle," says John. "I also like the fact that we get only one bill for our phone and Internet service. That's one-stop shopping."
Rainbow High Vacations/Conxity.com kept the same phone number, which is another hassle-free advantage, he adds. Plus the installation process was quick, easy and uncomplicated.
"We had no downtime during the switch from our old ADSL line to the T1 line," says John. "And the service has been very reliable. We can't afford for our Internet connection to go down and that hasn't happened once since Allstream Small Business' high speed Internet line was installed."