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Voice, data and Internet for Canadian business
Managed Services

Mike LaPalme, on the advantages of optimally managed IT and network environments.

  • Overview

    Every IT department is overburdened these days. And it gets tougher all the time, managing increasingly complex needs with limited resources and so many competing priorities. Maybe it’s time for a bit of targeted, affordable help.

    Keeping your business reliably and securely connected – wherever and whenever people need to communicate – can strain your budget, tax human resources and cause crucial projects to slip past their deadlines. Your entire IT mandate can come down to monitoring network operations, safeguarding against downtime and giving people access to a growing array of apps – all while you try to stay one step ahead of the spammers and cyber criminals.

    Allstream can help fill those IT resource gaps with our portfolio of cost-effective Managed Services. Network performance, unified communications, hosting and security challenges – wherever you need help, we’re ready to provide it. And whatever level of support you opt for, rest assured that you’ll continue to make the key management decisions and retain control your overall IT strategy.

    Our job is simply to keep an eye on day-to-day issues – managing maintenance and reporting, ensuring you have all the current upgrades and responding quickly to any interruptions.

    Don’t waste your valuable time on mundane tasks. Let Allstream look after everyday IT management chores while you pursue the big-picture strategy.

  • Resources
  • Benefits

    Enhance your network and IT management:

    Allstream simplifies the complexities of managing communications by:

    • letting you put your best people in the roles where they’ll have the most impact (while our experts take care of everything else)
    • updating you constantly on network availability, health and performance
    • monitoring security status and events in real time, 24/7
    • keeping your infrastructure up to date with the latest technologies and best practices
    • maintaining network and applications performance even as you’re adding new users or moving, expanding and consolidating offices
    • protecting you against technology obsolescence – and helping you plan for future change
    • allowing you to sleep soundly, knowing that your network is being looked after round the clock.


    Get your people working more efficiently:

    A complex communications infrastructure requires endless hours of monitoring, managing and diagnostic checks from your IT team – time better spent on driving business growth. Backed by Allstream’s Managed Unified 

    Communications and Network Services, your people will be free to work more efficiently and productively on the challenges that define your future.

    The same holds true for our Managed Security and Managed Hosting services. We protect you from security threats and ensure business continuity in the event of a disaster – so you and your team can look beyond the worst-case scenarios to focus on moving the organization forward.

  • Payback

    How Allstream Managed Services can save you money:

    • Extend the operating hours of your IT department with no additional hires.
    • Let the IT team focus on key tasks and business-building initiatives, which in turn will yield positive results at the bottom line.
    • Cut down on the need for specialized IT training and/or high-priced expert talent.
    • Reduce your hardware and software investments, along with the cost of upgrades and patches.
    • Lower your hydro and real estate costs by migrating to energy-efficient offsite hosting facilities.
    • Minimize network downtime, clearing the way for greater organizational efficiency and better financial results.
    • Protect your data and IT infrastructure from breaches, which can lead to lost sales, brand erosion and costly litigation.
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of the average organization’s IT budget is spent on basic maintenance
Source: THINKstrategies
of Total Cost of Ownership savings realized by many organizations using managed IT services
Source: IDC
1st provider
in Canada to be authorized as a Cisco Managed Services White Label NOC provider
Explore our

Select from this list of Allstream products to learn more about the elements you can bring together to create a managed IT and network services solution.
  • Our Approach

    Allstream has been designing and managing complex business networks for more than two decades. Across Canada, our certified and highly trained technical team supports a wide range of networking and security solutions with a strong commitment to service excellence.

    Allstream has achieved Cisco Gold Partnership status, as well as the Master Cisco Powered Managed Service accreditation. In addition, we were the first Canadian provider to be certified as Cisco Master Managed Services Channel Partner for Powered Managed UC. Allstream was also recognized as SunGard's Canadian Solution Provider of the Year for 2008/2009.

    The Allstream difference: It's a human quality
    Any way you look at Allstream - our customers, our solutions, our network, our track record of innovation, our competitive spirit - we're truly all business. But that focus demands something very human from us: a commitment to building strong relationships with you, our customers, and delivering value on terms you define.

  • Our IP Network
    Allstream National IP Network

    Gain all the benefits of IP connectivity – nationwide.
    Allstream’s high-performance network delivers secure, dependable business communications from coast to coast. Our 30,000 km fibre-optic backbone combines advanced IP connectivity, digital switching, Ethernet-featured services and the latest security technologies. We can help you converge data and video with local, long-distance and private voice traffic over a single network. And we give you global connections through strategic partnerships with leading service providers in more than 70 countries.

    Get the best in reliability and security.
    Our end-to-end IP infrastructure ensures exceptional quality of service between metropolitan centres across Canada. We deliver critical business applications via highly secure transport modes at gigabit speeds, providing any-to-any connectivity and reliably supporting real-time voice, data and multimedia communications.

    Build on our great track record in innovation.
    Allstream is an industry leader in emerging areas of IP network convergence and unified communications. For example, we built Canada’s first MPLS virtual private network and IP trunking installations. We can further your organization’s pursuit of innovation on many fronts: to drive ROI on network and IT resources, to reduce infrastructure and operating costs with managed services, and to customize applications that will make your business more agile, efficient and responsive

  • Partners

    We partner with the world’s best to deliver the best solutions for our customers. For a complete listing of our technology partners, visit the partners section of our website.