Allstream is a big company in all the ways that work best for you: our network reach and reliability, and our extensive solutions portfolio. At the same time, we retain and celebrate the values of a smaller company - agile, innovative, flexible and easy to deal with.
Call us with any questions or concerns about your service or any other aspect of what we do. We’ll be happy to speak with you.
Your name, organization name and main telephone number
Your account or customer number (appears on your invoice)
A copy of your invoice
Information about the move, add or change you require
Technical Support or Report a Problem
Phone 1-866-282-0111 (service available 24/7). An Allstream service representative will ask you for:
Your name and telephone number
A brief description of the problem you’re experiencing
The address or location where service is affected
What will happen next:
Your request will be routed to a technician in our Service Management Centre
The technician will diagnose the problem and tell you when you can expect service to be restored
Pricing or Service Availability Info
If you’re ready to purchase or if you have questions about service availability, pricing or specs, Allstream’s experts are just a phone call or email away.
Phone: 1-855-299-7050 (8:30 am to 7:30 pm Eastern Time)